Our Resources
A Digital Financial Literacy Program
Too many consumers mismanage their budgets, make uninformed investment decisions, and fail to properly plan for the future. NAFSA is committed to empowering people with the skills they need to change this trend and thrive financially. NAFSA’s Financial Literacy Program offers an assortment of digital modules covering a wide variety of financial topics, including building emergency savings, mortgage education, and retirement planning.
Tribal Online Lending Best Practices
NAFSA has developed Best Practices for the exclusive use of all NAFSA Members as it relates to their Tribal Online Lending businesses. We believe these Best Practices will help ensure consumer protection, quality service, and positive customer and industry interactions during the life of the loans made by tribal lending entities who are NAFSA members. Our Best Practices apply to all stages of the loan, including marketing, origination, servicing, collecting, and ongoing data privacy.
The Latest Financial News
New Research Spotlights Debt Collection Complaints and How Companies Respond
A recent report by WebRecon analyzed January 2018 complaints to the Consumer Financial Protection Bureau (CFPB) and the Better Business Bureau (BBB). January saw nearly 5,000 consumer complaints to the CFPB, an increase of more than 30% compared to last...
Third Circuit Refuses to Enforce CashCall Arbitration Clause
The Third Circuit this week affirmed a district court ruling that found an arbitration clause in a loan agreement for Western Sky/CashCall was unenforceable, due to the fact the clause disavowed federal and state law in favor of tribal law. The lawsuit was...
DOJ Files Brief as DC Circuit Preps for Arguments in CFPB Leadership Squabble
The U.S. Department of Justice this week filed its opposition brief to an appeal made by Consumer Financial Protection Bureau (CFPB) Deputy Director Leandra English in her bid to unseat Mick Mulvaney as interim director of the consumer watchdog. English...