Our Resources
A Digital Financial Literacy Program
Too many consumers mismanage their budgets, make uninformed investment decisions, and fail to properly plan for the future. NAFSA is committed to empowering people with the skills they need to change this trend and thrive financially. NAFSA’s Financial Literacy Program offers an assortment of digital modules covering a wide variety of financial topics, including building emergency savings, mortgage education, and retirement planning.
Tribal Online Lending Best Practices
NAFSA has developed Best Practices for the exclusive use of all NAFSA Members as it relates to their Tribal Online Lending businesses. We believe these Best Practices will help ensure consumer protection, quality service, and positive customer and industry interactions during the life of the loans made by tribal lending entities who are NAFSA members. Our Best Practices apply to all stages of the loan, including marketing, origination, servicing, collecting, and ongoing data privacy.
The Latest Financial News
California Enacts Package of Consumer Protection Bills
Last week, California enacted a package of consumer protection laws, including three bills aimed at restricting debt collection practices surrounding civil actions for money judgments, commercial debt collection, and medical debt reporting. These laws reflect the...
CFPB Policy Reminder Says Banks Must Maintain Proof Consumers Opted In to Overdraft Fees
The Consumer Financial Protection Bureau (CFPB) recently said in a policy reminder that banks must keep evidence that customers have opted in to overdraft coverage. As a default, regulators should assume that consumers have not agreed to coverage and fees unless banks...
CFPB Report States Most Frequent Consumer Debt Collection Complaints Last Year Were Attempts to Collect Debts That Were Not Owed
The Consumer Financial Protection Bureau’s (CFPB) annual Fair Debt Collection Practices Act report stated that in 2023, the most frequent debt collection complaints filed with the bureau were attempts to collect debts that weren’t actually owed. Those complaints...