CFPB Taking on Chatbots
CFPB Taking on Chatbots The Biden Administration is pushing the Consumer Financial Protection Bureau (CFPB) to investigate banks’ use of chatbots and to address customer service “doom loops” in a broader effort to prioritize consumers’ time. The White House said that...
Fintechs Increase Lobbying Spending on EWA, AI, and Crypto
Fintechs Increase Lobbying Spending on EWA, AI, and Crypto Major fintech firms increased lobbying spending during the first half of the year compared to their previous spending in the same time frame of 2023, notably on AI, cryptocurrency, and earned wage access...
Congressional Resolution Introduced to Undo CFPB’s Buy Now, Pay Later Guidance
Congressional Resolution Introduced to Undo CFPB’s Buy Now, Pay Later Guidance Earlier this month, members of the U.S. House of Representatives introduced H.J. Res. 195, a joint resolution providing for congressional disapproval under the Congressional Review...
