CFPB Taking on Chatbots

CFPB Taking on Chatbots

CFPB Taking on Chatbots The Biden Administration is pushing the Consumer Financial Protection Bureau (CFPB) to investigate banks’ use of chatbots and to address customer service “doom loops” in a broader effort to prioritize consumers’ time. The White House said that...
Fintechs Increase Lobbying Spending on EWA, AI, and Crypto

Fintechs Increase Lobbying Spending on EWA, AI, and Crypto

Fintechs Increase Lobbying Spending on EWA, AI, and Crypto Major fintech firms increased lobbying spending during the first half of the year compared to their previous spending in the same time frame of 2023, notably on AI, cryptocurrency, and earned wage access...

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